Return and Refund Policy

FAQS

Q.)  Can I go through a car wash with the magnetic duck on my hood?

A.)  We do not recommend leaving the duck on the hood when going through a car wash.  Please remove before entering the car wash.

Q) We drive a lot on the highways - is it safe to keep the duck ornament on the hood for long distance trips?

A)  Yes, we have tested all our ducks on various roadways including highway driving at speeds over 80+ mph!

Q)  Will the magnet scratch the paint on our Jeep?

A)  Our magnets are rubber coated so as not to harm the paint surface of your Jeep.  However, we do not guarantee damage-free usage as people do wild things - most out of our scope to warrant against!

Q)  How do I remove the duck ornament after placing on the hood of our Jeep?

A)  DO NOT PULL OFF by grabbing the duck itself.  Carefully use your fingernail placing it under the magnet and carefully removing the hood of your Jeep.

Q)  Are there any recommendations before placing the Duck ornament on the hood of my Jeep?

A)  Yes, we recommend washing the vehicle then applying a quality wax to provide a barrier between the hood of the Jeep and the rubber magnetic base.

Our Return and Refund policy is as follows:

• We do not offier refunds
• We will offer full replacement for any duck purchased directly on our website
• For replacement duck, customer is responsible for shipping duck back to DuckOnAHood.  Ship to:
  • DuckOnAHood - PO Box 15523 - Fernandina Beach, FL 32035
• For all other inquiries or questions - please email: DuckOnAHood@gmail.com